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SAP IS-U/CCS |
| The SAP Utilities (IS-U) component is a sales and information system that supports all business processes and utility services of a utility company. IS-U is used for managing and billing residential, commercial and industrial, and prospective customers. This component also allows you to manage and bill customers who receive services, purchase goods, or pay fees and taxes.With the help of Basic Functions in ISU, Utility company can manage addresses and regional structures. It is also used for generating dates and schedules for meter readings, billings, and budget billings. |
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Using Master Data, the Utility Company can manage data that remain unchanged for a longer duration. In IS-U, this data include the Customer identification, contracts and contract accounts, connection objects (buildings and real estate) and the premises, installations and device locations contained therein. |
Components in SAP IS-U |
Device Management: This is used to manage the devices (like meters, transformers etc.) including inspection and certification, installations and meter reading process for a utility company. |
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Billing and Invoicing: This is used for billing the standard divisions like electricity, gas, water/waste water, district heating, and multimedia services (for example, cable TV). It also enables a comprehensive range of billing procedures, including technical quantity conversions, tariff management, gas billing, billing simulation, complex billing, outsorting, invoicing, bill printing and bill reversal. Invoicing component is used to group services and invoice them on one bill. It can also be used to calculate and charge fees and taxes. |
Customer Interaction Centre (CIC): It is helpful to display the master data and start frequently used business processes. With the help of Internet-Self-Services your customers can send you new data or changes to their existing data via the Internet. |
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Contract Accounts Receivables and Payables (FI-CA): The Contract Accounts Receivable and Payable component is a subledger developed for industries with a large customer base and a correspondingly high volume of documents to post. This includes insurance companies, utilities, telecommunication, and public service companies. |
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